Cannot activate new license

Coreform Cubit Version: 2025.8
Platform: Windows 11

The new license activation seems more complicated. I am unable to activate my associate license. Although I have a full commercial license, I wanted to install the limited version on another Windows 11 computer. I received the associate code. I logged in and used the associate code, but the new license is not visible under my account. I opened the Coreform Cubit and tried both “Coreform Hosted” and “Self-hosted” options to no avail. Any suggestion would be greatly appreciated.

Best,
HNG

Resolved. Apparently, associate code doesn’t work with the account having the commercial license :slight_smile:

Hi HNG!

Because the associate codes are available for free for non-commercial use, they are not linked to accounts that have active paid licenses. This means that when you have a paid commercial or academic license, you will not be able to activate an associate code with the same account.

I’m sorry for the confusion - we will update our communications to make clear that a single account cannot access both paid and free licenses.

Thanks,

Kimberly